Services Services

Borrowing / Self Check-out

Patrons are able to use both the First and Ground Floor Checkout Desks to borrow their materials. We also have self-service stations on these floors that patrons can use to quickly scan out library books. The kiosks include a special de-coupler that even allows self checkout of CDs and DVDs. Please note that you’ll need your library card and PIN to use the self-service kiosks.

Public Computers

Ground Floor – Can be used by children age 12 & younger
First Floor – No age restriction, but internet is filtered
Second Floor – Patrons age 13 and older

You may log in to the computers using your library card or see the second floor reference desk for a guest pass.

Wi-fi

We have Wi-Fi access on the Ground, First and Second Floors. (Pollard-Free-WIFI). There is no password necessary.  PML’s Internet Policy.

Photocopy/Scan

The Library has copy machines located on two floors – Ground and Second. There is a $.15 charge per copy. The machines are able to give change for $1 and $5 bills only. All coins except pennies and dollar coins are accepted. Credit and debit cards are accepted on the Second Floor only. 

There is no charge for scanning—bring your own thumb drive or borrow ours.

Printing: Introducing Princh! Print from your phone or from home!

Use Princh to easily and securely print from a mobile phone, tablet, or laptop, both remotely and at the library.

The machines are able to give change for $1 and $5 bills only. All coins except pennies and dollar coins are accepted. The public service desks cannot give change. Copies must be picked up within 72 hours of sending.

Princh printers

Use the links (click on Floor 1 or Floor 2) OR scan the QR code next to the printer if you are in the library OR, go to princh.com and enter the 6-digit printer ID to select the printer (find IDs below).

• Floor 1: Printer ID:  110198
  • Black and White printing costs $0.15 per page.
  • Cash only on Floor 1.
• Floor 2: Printer ID:  109945
  • Black and White printing costs $0.15 per page, and Color printing costs $0.50 per page
  • Cash, Credit, and Debit cards on Floor 2. Minimum charge for Credit and Debit cards is $0.30.

How to use the service

Printing from your mobile phone or a tablet

1. Use the links above to print OR locate the print guide poster near the printer and scan the QR code OR open your browser, go to princh.com and enter the 6-digit printer ID to select the printer (Printer ID Number is next to Floor number above).
2. Upload your document(s).
3. Adjust the settings.
4. Enter your email address.
5. Proceed to the Print Release Terminal to pay for and finalize your print job.

Printing from your laptop

1. Use the links above to print OR open your browser, go to princh.com and enter the 6-digit printer ID to select the printer (Printer ID Number is next to Floor number above).
2. Upload your document(s).
3. Adjust the settings.
4. Enter your email address.
5. Proceed to the Print Release Terminal to pay for and finalize your print job.

Having problems with mobile printing?

See our Reference Staff on the Second Floor for help or call 978-674-4121.

Fax

A fax machine is available for patron use behind the Second Floor Information Desk. There is a charge of $1.75 for the first sheet and $1.00 each additional sheet for all US-based phone lines. International faxes cost $3.95 for the first sheet and $3.50 each additional sheet. Faxes must be paid for with a credit or debit card.

The Library does not currently have a service for patrons to receive faxes. There are applications online that allow faxes to be sent directly to a user’s email.

The Library also offers GotFreeFax that allows you to e-mail documents to a fax number for Free! Each fax must be 10 pages or less. Each person can only send 5 faxes per day. No credit card information or login is necessary.

Tax Forms & Tax Assistance

Many common Federal Income Tax forms are available on the Ground Floor of the library starting in January. Other Federal forms are available online at www.irs.gov. The Commonwealth of Massachusetts Income Tax forms are available on the Ground Floor of the Library. Other state forms and all state tax form instructions are available online at the Massachusetts Department of Revenue website. All paper forms are available while supplies last.

The Lowell Senior Center provides tax assistance for persons aged 55 and older starting the first week of February. For more information contact the Senior Center at 978-674-1172. Additional resources will be posted as they become available.

Microfilm Reader

Four microfilm readers and one electronic microfilm scanner are located on the Second Floor.  If you prefer you can bring your own thumb drive to download images of the microfilm.