What’s an eCard and how do I get one?
An eCard is a Lowell library card that you can sign up for online. You are able to access any Lowell online resources including OverDrive, Libby, and more.
eCards are available for any resident of Lowell. eCards will be be valid for 1 year, after which they can be renewed, but they can also be converted to a full-use card with proof of name and current address.
Children ages 13 and under are ineligible to receive an eCard due to COPPA restrictions, but parents may sign up to use for their benefit.
Do I need an eCard if I already have a library card?
No, your pre-existing library card provides all the benefits of an eCard, plus access to the physical collection, museum passes, etc.
If you are unsure of your library card # and/or pin, please contact the Library at 978-674-4120 to speak with a staff member about gaining access.
How can I gain access to the physical collection with an eCard?
Requesting physical materials from our library and others, including using our museum passes, requires a full-usecard. eCards can be upgraded to full-usecards at 401 Merrimack Street with proof of name and proof of your Massachusetts address. We also offer the option to email or mail a scan of your proof if you are unable to come to the building. Contact the Library for specific details.
Please check your junk or spam folders to see if your credentials have accidentally been sent there if you have not yet received your eCard number. Email with your credentials will come from a staff member at the domain @lowelllibrary.org
Failure to provide a valid email address or telephone contact number will prevent an eCard from being issued. Please confirm that the correct information is provided.
Note: At this time, we cannot email any Lowell students at an email with the domain @student.lowell.k12.ma.us – please use another email or provide a valid phone number so that we can reach you with your eCard credentials.
You do not need an eCard if you have a full-use Lowell Library card. Only one card (eCard or full-use) is permitted per individual. If you believe that you already have a card, call us at 978-674-4120 for assistance on gaining access to your information, or for details on how to get a replacement card.
Please be advised that we will need to confirm your contact information with you via email or telephone prior to your eCard being created. If you do not provide either a valid phone number or email address (or both), your application cannot be processed. If you do not respond to staff attempts to contact you, you will not be issued a card. Allow 2-4 business days for us to complete this transaction. If you have any questions, please contact us at 978-674-4120 or email@example.com.