What’s an eCard and how do I get one?
An eCard is a Lowell library card that you can sign up for online. You are able to access any Lowell online resources including OverDrive, Libby, and more.
eCards are available for any resident of Lowell. eCards will be be valid for 90 days, but can be converted to a physical card once the Library has reopened.
Children ages 13 and under are ineligible to receive an eCard due to COPPA restrictions, but parents may sign up to use for their benefit.
Do I need an eCard if I already have a library card?
No, your physical library card provides all the benefits of an eCard, plus access to the physical collection, museum passes, etc. once the library reopens.
If you are unsure of your library card # and/or pin, please contact the Library at 978-674-4120 to speak with a staff member about gaining access.
How can I gain access to the physical collection with an eCard?
Requesting physical materials from our library and others, including using our museum passes, requires a physical card. eCards can be upgraded to physical cards at 401 Merrimack Street once we reopen with proof of name and proof of your Massachusetts address. A Massachusetts driver’s license or ID meets both requirements.
Due to an unexpectedly enthusiastic response to this new service, the processing time on Lowell eCards is longer than our original estimate of 48 hours. Please allow 3-5 business days. As we catch up with initial rush of applications, our processing time will go down. All applications will be processed in the order in which they were received. We appreciate your patience and thank you for your continued support.
Please check your junk or spam folders to see if your credentials have accidentally been sent there if you have not yet received your eCard number. Email with your credentials will come from a staff member at the domain @lowelllibrary.org.
Failure to provide a valid email address or telephone contact number will prevent an eCard from being issued. Please confirm that the correct information is provided.
Note: At this time, we cannot email any Lowell students at an email with the domain @student.lowell.k12.ma.us – please use another email or provide a valid phone number so that we can reach you with your eCard credentials.